After the request is received, the Release of Information office will try to provide an answer within 15 business days. The Release of Information office will not provide records without a written request by the patient, the parent of a minor patient or a legal representative. We cannot honor email requests because a signature is required to release medical information. Please do not send requests through email. Address where the information should be sent.Exact information from the date(s) of treatment.Parkland Health Information Management (Medical Records)ĭallas, Texas 75235 When writing to obtain copies of records, please provide GET MY MEDICAL RECORDS DOWNLOADTo receive copies of medical records, download the Medical Records Request form and mail the completed form to: Request copies of medical records by mail Only legal requestors, including police officers, the FBI, criminal subpoenas, notary subpoenas and other process servers should request documents in person at the Health Information Management office at the Moody Outpatient Clinic on 5151 Maple Avenue, 5th Floor Suite 1164. Patients in need of a copy of their medical records can request them at the Release of Information area located on the first floor of the new hospital at 5200 Harry Hines Blvd., next to Patient Relations. Request copies of medical records in person To sign up, ask your health care provider or contact M圜hart support. Past appointments, after appointment instructions and some test results are available in M圜hart. Some of your health information is easily accessible by signing up for M圜hart, Parkland’s secure, online portal to your health record.
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